ADVANCED PAYMENTS 

We kindly ask our guests to pay in full for the gaming amount in order to secure your gaming or area hire.

All prices are stated on our prices & info pages. 

We ask that you accept our terms and conditions including our cancellation charges during the payment process.
 
As outlined in our Privacy Policy we will not share your personal information with third parties for marketing purposes without your prior consent.
 
If you do not show up for your gaming or area booking payment will not be refunded.
 
We ask all our gamers to arrive 15 minutes before your game time, if you are running late then please let us know. We can only hold your gaming area for 10 minutes*. After this time, we cannot guarantee your booking, however we will do our best to for you in if we can and allocate your payment towards your restaurant bill if you dine with us. Payments are non-refundable.
 

*(Please note, due to how Bowling is booked, we cannot hold your lane when when the venue is busy)

Cancellation Policy
 
If you wish to cancel, please contact us more than 48 hours before your arrival time.
 
If you cancel of change the date of your booking less than 48 hours prior to your reservation, your payment will not be refunded.
 
If you are a group of 15+ guests and want to cancel your reservation, you must give 10 days’ notice otherwise your payment will not be refunded.

 

Amendments to your booking, such as a decease in numbers, will be subject to our cancellation policy.
 
If you do not show up for your gaming and/or food booking your payment will not be refunded.
 
Please be aware that by completing your reservation, you are accepting our terms and conditions as detailed here.
 
Increasing the party size prior to arrival requires an additional payment per additional guest.
 
Damages
 
We may require a valid debit or credit card in the venue. If there is any damage to any equipment, we reserve the right to charge the cost of the repairs.
 
Please note that the word ‘gaming’ also applies to our VIP rooms and areas within the venue and any other bookable aspect of the venue.